Effective Communication and Influencing Others

This is a 1 day course

1. See bottom of page for scheduled course dates.

2. Remember, all of our open courses can also be run as bespoke courses, tailored to your organisation's specific needs and requirements.

Who will benefit: Anyone who wants to improve the clarity and style of their communication, ensuring their message is clear and has a positive influence on others.

Objectives: By the end of the Effective Communication and Influencing Others course, participants will be able to:

Identify and overcome the barriers to effective communication
Recognise the different types of influencing and their uses
Explain the impact of positive influencing on clients, managers and colleagues
Use a range of skills and behaviours to communicate positively and clearly

Module One - The communication process

What is effective communication?
How do we communicate?
The barriers to effective communication

Module Two - Different types of influencing

Influencing versus manipulation
What is your preferred influencing style
The different influencing styles and their uses - adopting a flexible style for the desired outcome

Module Three - Effective communication skills

Demonstrating a positive mental attitude
Active listening
Questioning skills
Using positive language
Non-verbal communication

Scheduled Courses:

Unfortunately this course is not currently scheduled. If you have a need for this course, please call us on 0115 984 9940 or contact us online as we may be able to schedule it for you, or run it in-house.

General Information:

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For further details about how we can help you with your training needs, please contact one of our specialist interpersonal skills training advisers at our Associated Training & Consultancy offices on:
Telephone: 0115 984 9940
Fax: 0115 921 5352
Online Contact Form