Minutes and Agendas

This is a 1 day course

1. See bottom of page for scheduled course dates.

2. If you have 4 or more delegates we can schedule a course for you, or run it in-house. Please contact us online or call us on 0115 9849940 for more details.

Who will benefit:

Those who are involved in constructing meeting agendas and taking minutes at informal and formal meetings.

Course Objectives:

By the end of the course participants will be able to:

Help participants develop their skills and confidence for compiling agendas, taking notes at meetings and practising the techniques for writing clear and accurate minutes.

Work with the chairperson to plan an effective business meeting

Deal politely and confidently with members of a meeting

Seek clarification of points being made

Use a variety of techniques for taking notes

Organise your notes and write clear minutes that are a true reflection of what transpired

Course Content:

The Minutes and Agendas course is made of of the following units:

Preparation: working with the chairperson; defining the purpose of the meeting; the key factors of preparation.
Agendas: purpose; the objectives; timing; variations; format and layout; drafting the agenda; agenda practice.
Minutes: main purpose and objectives; responsibilities of writer and chairperson; managing the minutes; comparison with agenda; formal and informal minutes; resolution or decision; points of action and responsibilities; summarising.
Listening Skills: the essence of communication in listening; hearing and understanding.
Communication: asking for clarification; summarising key points; assertive communication skills.
Note Taking: techniques to adopt; reflective listening; cross-checking; knowing what to include; isolating the salient points; getting notes down in a manageable format; participants complete a note taking exercise.
Writing the Minutes: organising the material; getting the format right; writing clearly and concisely; the need for precise wording; punctuation; spelling; using headings; identifying action points; using a suitable style.
Minute Taking in Action: practical workshop in taking notes and writing up minutes; participants will practise taking minutes on a one-to-one basis and at a simulated meeting and writing them up as minutes afterwards.
Action Plan: participants plan and discuss what they will do on return to work.

Scheduled Courses:

This course is not currently scheduled. If you have a need for this course, please contact us, as we may be able to schedule it for you.

General Information:

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For further details about how we can help you with your training needs, please contact one of our specialist interpersonal skills training advisers at our Associated Training & Consultancy offices on:
Telephone: 0115 984 9940
Fax: 0115 921 5352
Online Contact Form